Privacy Policy

1. Introduction

Civil Engineering Forum ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes how we collect, use, and share your personal information when you access our Learning Management System (LMS) on civilenggforum.in ("the website").

2. Information We Collect

2.1. Personal Information

We may collect personal information when you:

• Register on the website.
• Enroll in courses.
• Contact us for support.

This may include:

• Name
• Email address
• Phone number
• Payment information (for course purchases, processed through secure third-party providers)

2.2. Usage Information

We collect information about how you interact with the website, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Device information

2.3. Cookies

We use cookies and similar tracking technologies to enhance your experience. Cookies help us analyze site traffic, remember user preferences, and improve functionality. You can disable cookies in your browser settings, but this may impact your experience on our website.

3. How We Use Your Information

We use your information to:

• Provide access to courses and services on the LMS.
• Improve website performance and user experience.
• Respond to customer support requests and inquiries.
• Process payments securely.
• Send updates, notifications, and promotional materials (if opted-in).

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share information with:

• Service Providers: Third-party providers for payment processing, analytics, and other essential services.
• Legal Compliance: To comply with laws, regulations, or legal requests, or to protect our rights and safety.

5. Data Security

We implement standard security measures to protect your data. However, no online data transmission or storage can be guaranteed as 100% secure. While we strive to protect your information, you acknowledge and accept inherent risks.

6. Data Retention

We retain your personal information as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request the deletion of your data by contacting us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party sites you visit.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, updating, or correcting your data.
• Requesting deletion of your data.
• Opting out of promotional communications.

To exercise these rights, please contact us at Contact@civilenggforum.in.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review the policy regularly. Continued use of the website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: Contact@civilenggforum.in
Phone: 9612016340
Address: Ratanpur, Kapsit, Arambagh, Hooghly, Pin-712613